Terms & Conditions
Transparency, security, and your trust are our highest priorities
Welcome to *Genxt Smart kids*. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
### 1. About Genxt Smart kids
Genxt Smart kids is an online store offering learning and educational articles/toys, games, kids' accessories, and related products for children.
The terms “we”, “us”, “our”, and “Genxt Smart kids” refer to the website and its owner/operator. The terms “you” and “customer” refer to any person accessing or purchasing from the website. The terms ‘’third party’’ refer to any organisation who provides support services integrated with our business such as manufacturer, warehouses,re-sellers/drop shipping or shipment partners.
### 2. Use of Website
By using this website, you agree that:
* You will provide accurate and complete information when placing an order.
* You will not use the website for any unlawful purpose.
* You will not attempt to interfere with the website's security or functionality.
* You will not copy, reproduce, or misuse our website content, images, logos, or product information without permission.
### 3. Product Information
We make reasonable efforts to display product descriptions, images, colours, sizes, specifications, and prices accurately.
However, actual product colours may vary slightly depending on your device screen and lighting conditions.
We are selling learning, and activity articles to develop the kids skills, we are not promoting any particular brand or such means of products. The article or purpose of the product will remain same even change in brand. Therefore product/article brand could vary subjected to the availability.
Product availability, brand of products is subject to change without prior notice.
### 4. Pricing
All product prices displayed on the website are in Indian Rupees (₹).
Prices may be changed at any time without prior notice. Any applicable taxes, shipping charges, or other charges will be displayed during checkout where applicable.
### 5. Orders
When you place an order, you agree to provide correct delivery and contact information.
An order is considered confirmed only after successful order placement and/or payment confirmation.
Genxt Smart kids reserves the right to cancel or refuse an order in cases including:
* Product unavailability
* Incorrect pricing or product information
* Suspected fraudulent transactions
* Incorrect or incomplete customer information
* Delivery restrictions
* Other circumstances beyond our reasonable control
If an order is cancelled after payment, the eligible amount will be refunded through the applicable payment method.
### 6. Payment
We may offer payment methods such as:
* Online payment
* UPI
* Debit/Credit Cards
* Net Banking
* Other payment methods displayed at checkout
* Cash on Delivery, where available
Payments are processed through secure third-party payment providers. Genxt Smart kids does not normally store complete card or banking details.
### 7. Shipping & Delivery
Orders will be shipped to the address provided by the customer during checkout.
Estimated delivery times may vary depending on:
* Delivery location
* Courier availability
* Product availability
* Weather conditions
* Public holidays
* Unforeseen circumstances
Delays caused by courier partners or circumstances beyond our control may occur.
Please ensure that the delivery address and contact number are correct before completing your order.
We make reasonable efforts to dispatch pre-booking articles/toys/accessories at the earliest opportunity or it will be dispatched from origin warehouses within a period of 10 working days.
### 8. Cancellation
Customers may request cancellation before the order has been shipped from our end or third party warehouses.
Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may need to follow our Return Policy.
### 9. Intellectual Property
All website content, including:
* Logo
* Brand name
* Product images
* Text
* Graphics
* Website design
* Videos
* Illustrations
is owned by or licensed to Genxt Smart kids and may not be reproduced or used without written permission.
### 10. Children's Products
Our products are intended for children according to the age recommendations specified on individual product pages.
Parents or guardians are responsible for selecting products appropriate for the child's age and supervising children while using toys where necessary.
Please carefully read product age recommendations, warnings, and safety instructions before purchase and use.
### 11. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics providers, communication services, and other technology providers.
Use of such services may be subject to the respective third party's terms and policies.
### 12. Limitation of Liability
Genxt Smart kids will make reasonable efforts to provide accurate product and website information. However, we shall not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural disasters, or third-party service interruptions.
### 13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will become effective when published on this page. Customers are encouraged to review this page periodically.
### 14. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location of Genxt Smart kids.
### 15. Contact Us
For questions regarding these Terms & Conditions, please contact:
*Genxt SmartKids*
Email: support@genxtsmartkids.com
Phone: +91 8714572737
Address: Genxt Smart Kids
C/O Aurashield Lifespace
Panadans Building Flat No.: XXI/152
Cochin University-Post
Ernakulam/Kochi
Keralam 682022